TerraCorp Property Management Services

 

TerraCorp Property Management Services

"We Manage It As If We Own It"

 

OPERATIONS MANAGEMENT

  • Commitment to service starting with a thorough review of client goals, conducted by an experienced staff equipped to meet those goals
  • Cutting-edge systems which provide comprehensive prospect tracking, resident demographics, payment history, budget control and maintenance management
  • Online access enables owners to view, download and print customized reports & invoices in real time
  • Monitoring of P.O's and invoice processing against accounts
  • Regular and unscheduled visits to each property conducted by senior management
  • Selection and retention of the highest caliber staff
  • Open client and resident communications provide integration of suggestions for improvements
  • Periodic review of goals for all areas of property operations


SITE MAINTENANCE

  • Determined focus on asset preservation and value enhancement through proactive maintenance practices 
  • Senior management oversight of maintenance and improvements work
  • Effective preventive maintenance and replacement strategies
  • Unit-specific appliance and capital expenditure recording and scheduling
  • Electronic service request tracking capabilities
  • Detailed expense reporting with optically scanned invoices available online
  • Periodic vendor agreement analysis
  • Physical inspections and unit by unit evaluations
  • Capital needs assessments & replacements analysis 
  • Ongoing staff development and training


COMMUNITY MARKETING

  • Local market evaluation to determine market position and pricing strategies
  • Preparation of comprehensive marketing plans with emphasis on cost per qualified lead
  • Focused, results-oriented programs that concentrate on revenue growth
  • Resident demographic analysis
  • Submarket rent, amenity and profile analysis
  • Oversight of quality branding, image and materials preparation
  • Maximization of advertising investment by constantly monitoring sources and results
  • Market repositioning strategy analysis and implementation
  •  Regular sales and marketing training

INVESTMENT ANALYSIS

  • Feasibility studies for acquisition, sale or repositioning
  • Property and local market review to determine highest value-add projects
  • Sales and refinancing coordination and representation
  • Exchange, inheritance and ownership structure consultation
  • New site acquisition, design & development assistance
  • Opinions on operating expenses, real estate tax review, audit and compliance issues, risk management, capital spending, replacement reserves, upgrades, and ancillary income opportunities
  • Detailed budget review and preparation
  • Long-term portfolio planning

CONSTRUCTION MANAGEMENT

  • Capable of competitively managing virtually any new construction project or renovation need
  • Achievement of highest return per dollar spent
  • Budget development
  • Hands-on job oversight
  • Project scheduling and financial tracking
  • Preparation of scope of work
  • Coordination of competitive bidding
  • Project team selection
  • Risk management
  • Regular client project status reporting


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