TerraCorp Property Management Services
"Manage It As If You Own It"
OPERATIONS MANAGEMENT
- Commitment to service starting with a thorough review of client goals, conducted by an experienced staff equipped to meet those goals
- Cutting-edge systems which provide comprehensive prospect tracking, resident demographics, payment history, budget control and maintenance management
- Online access enables owners to view, download and print customized reports & invoices in real time
- Monitoring of P.O's and invoice processing against accounts
- Regular and unscheduled visits to each property conducted by senior management
- Selection and retention of the highest caliber staff
- Open client and resident communications provide integration of suggestions for improvements
- Periodic review of goals for all areas of property operations
SITE MAINTENANCE
- Determined focus on asset preservation and value enhancement through proactive maintenance practices
- Senior management oversight of maintenance and improvements work
- Effective preventive maintenance and replacement strategies
- Unit-specific appliance and capital expenditure recording and scheduling
- Electronic service request tracking capabilities
- Detailed expense reporting with optically scanned invoices available online
- Periodic vendor agreement analysis
- Physical inspections and unit by unit evaluations
- Capital needs assessments & replacements analysis
- Ongoing staff development and training
COMMUNITY MARKETING
- Local market evaluation to determine market position and pricing strategies
- Preparation of comprehensive marketing plans with emphasis on cost per qualified lead
- Focused, results-oriented programs that concentrate on revenue growth
- Resident demographic analysis
- Submarket rent, amenity and profile analysis
- Oversight of quality branding, image and materials preparation
- Maximization of advertising investment by constantly monitoring sources and results
- Market repositioning strategy analysis and implementation
- Regular sales and marketing training
INVESTMENT ANALYSIS
- Feasibility studies for acquisition, sale or repositioning
- Property and local market review to determine highest value-add projects
- Sales and refinancing coordination and representation
- Exchange, inheritance and ownership structure consultation
- New site acquisition, design & development assistance
- Opinions on operating expenses, real estate tax review, audit and compliance issues, risk management, capital spending, replacement reserves, upgrades, and ancillary income opportunities
- Detailed budget review and preparation
- Long-term portfolio planning
CONSTRUCTION MANAGEMENT
- Capable of competitively managing virtually any new construction project or renovation need
- Achievement of highest return per dollar spent
- Project scheduling and financial tracking
- Preparation of scope of work
- Coordination of competitive bidding
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